This Privacy Policy describes how JobCompass Pro. ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website and services, including our AI-powered career development tools (collectively, the "Services"). Your privacy is important to us, and we are committed to protecting it.

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1. Information We Collect

To provide and enhance our Services, we collect various types of information:

Information You Provide Directly: This includes information you enter when you create an account, upload your resume/CV, fill out forms, complete self-assessments, define career goals, or contact support, such as your name, email address, professional experience, skills, education, assessment responses, and any communications with us.

Information Processed by AI: To provide core features like Resume Analysis, Job Matching, and Upskilling Pathways, our AI models process the content you provide (like resumes, job descriptions you view or target, assessment data, stated goals) to generate analyses, matches, reports, and recommendations. We strive to use AI responsibly and ethically.

Usage Data: We automatically collect technical data about your interactions with the Service, such as your IP address, browser type and version, device identifiers, operating system, pages visited, time spent on pages, features used, referring URLs, and error logs.

Cookies and Similar Technologies: We use essential cookies for site operation and security, performance cookies for analytics, and potentially functional cookies for personalization.

2. How We Use Your Information

• Your information is used for the following primary purposes:

• To operate, maintain, and provide the core functionalities of the Service, including AI-driven analysis, matching, assessments, pathways, and reports.

• To personalize and improve your experience based on your profile, goals, and usage patterns.

• To communicate essential service-related information, updates, security alerts, and support responses.

• To process payments for subscription services, where applicable.

• To monitor usage, analyze trends, and improve the quality, security, and features of our Service.

• To prevent fraud, enforce our Terms of Service, and protect the rights and safety of JobCompass Pro. and our users.

• To comply with applicable legal and regulatory obligations.

3. How We Share Your Information

We value your privacy and limit information sharing. We do not sell your personal information. Sharing may occur in these situations:

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Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., cloud hosting [like AWS/GCP/Azure], analytics providers [like Google Analytics], payment processors [if applicable], AI infrastructure providers [if applicable], customer support tools). These providers only access information necessary to perform their tasks and are bound by confidentiality obligations.

Within Your Organization (Enterprise Plans): If your access is through an enterprise subscription paid by your employer, certain aspects of your profile or progress (e.g., skills profile relevant to internal roles, completion of assigned pathways, aggregated/anonymized usage trends) may be accessible to authorized administrators within your organization, as defined by the agreement between JobCompass Pro. and your employer. We do not typically share individual assessment scores or detailed AI report contents unless specifically configured and agreed upon in the enterprise contract and communicated to users.

Legal Requirements: If required by law, valid legal process (like a subpoena or court order), or to protect the rights, property, or safety of JobCompass Pro., our users, or the public.

Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to standard confidentiality arrangements.

With Your Consent: For any other purpose disclosed to you at the time we collect your information or pursuant to your explicit consent.

4. Data Security

We implement industry-standard technical, administrative, and physical security measures designed to protect your information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. This includes measures like encryption of data at rest and in transit, access controls, and regular security assessments. However, please be aware that no security system is impenetrable.

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5. Data Retention

We retain your personal information only for as long as is necessary to provide the Service to you, fulfill the purposes outlined in this policy, comply with our legal obligations (e.g., tax, accounting), resolve disputes, and enforce our agreements. Typically, account information is retained for the duration your account is active and for a reasonable period afterward to allow for reactivation or as required by law.

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6. Your Rights and Choices

Depending on your geographical location and applicable data protection laws (such as India's DPDPA, Europe's GDPR, California's CCPA/CPRA, etc.), you may have rights regarding your personal information. These rights are determined by the laws applicable to you based on your location. Subject to legal limitations, these may include:

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• The right to access, review, and update your account information through your profile settings.

• The right to request correction of inaccurate personal information we hold about you.

• The right to request the deletion or erasure of your personal information under certain conditions.

• The right to object to or request restriction of certain processing activities.

• The right to withdraw consent for processing based on consent.

• The right to data portability (receive your data in a structured format), where applicable.

• The right to lodge a complaint with the relevant data protection authority in your jurisdiction.

• To exercise rights applicable to you, please contact us at hello@jobcompass.pro. We will respond to your request in accordance with applicable law.

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7. International Data Transfers

JobCompass Pro. is based in the United States. If you are accessing the Service from other regions (like India or the EU), your information will be transferred to, processed, and stored in the United States and potentially other countries where our service providers operate. We utilize appropriate safeguards, such as Standard Contractual Clauses where required by laws like GDPR, to protect your information during these transfers.

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8. Children's Privacy

Our Services are intended for professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

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9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. If we make significant changes, we will notify you through the Service or via email (if we have your address) and update the "Effective Date" at the top. Your continued use of the Service after the effective date constitutes acceptance of the revised policy.

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10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

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JobCompass Pro.
Delaware, United States
Email: hello@jobcompass.pro